Quality & Claims Prevention
Exception & Damage Triage
Log, photograph, and manage approvals for shifted freight, broken runners, crushed cartons, and wet goods.
EX-1049CRITICALJob DX-260918-037
Awaiting CustomerSevere Pallet Lean (>15°) on Pallet P08
During rework in Bay RW-01, pallet P08 was determined to have severe load shift (>15° tilt) with sheared bottom runners and creased lower cases from hard braking on the I-70 Floyd Hill descent. Requires full manual restack, replacement Grade-A pallet exchange, machine re-wrap, and corner board installation.
Photographic Evidence Stamped on Dock


Reported by: Lead Dock Tech Marco S.Est. Quote: +$285.00
EX-1050MEDIUMJob DX-260918-035
WaivedBottom Tier Carton Creasing (Tier 1 & 2)
Cartons compressed due to excessive top weight during intermodal container rail transit. Dry grocery contents intact.
Photographic Evidence Stamped on Dock

Reported by: Forklift Tech Luis R.
EX-1051HIGHJob DX-260918-031
Awaiting CustomerBOL Count Mismatch (24 on BOL vs 22 in Trailer)
Driver paper BOL states 24 pallets; visual seal-break inspection confirms 22 pallets with front bulkhead void.
Photographic Evidence Stamped on Dock

Reported by: Receiving Clerk Dan W.